HOW DOES THE PLANNING PROCESS FOR A TRIP BEGINS?
The first step is to go to the member’s website or the Royal Holiday app with your credentials. From there, you can explore available destinations, check the price in credits, verify availability, and make your reservation. You can also contact your Holiday Advisor.
HOW LONG BEFORE A TRIP SHOULD YOU START PLANNING?
It depends on the destination and the season. For trips during high season (Christmas, Spring Break, Summer) we recommend planning from 6 to 12 months in advance. In the low season, you can find availability 4 to 8 weeks in advance.
CAN I CHANGE OR CANCEL A CONFIRMED RESERVATION?
Yes, although there are policies and specific time frames for changes and cancellations. Check the conditions when you reserve or ask your Holiday Advisor.
CAN I MAKE MULTIPLE RESERVATIONS AT THE SAME TIME?
Yes, as long as you have enough available credits. You can even plan multiple escapades throughout the year using your vacation credits strategically.
WHAT DOES A TYPICAL RESERVATION WITH ROYAL HOLIDAY INCLUDE?
It usually includes accommodation in the selected unit (the room according to your plan). The meal plans (all included, only accommodation, etc.) vary depending on the property and the type of reservation. Flights, transportation, and activities are up to you, unless you’re getting help from the Royal Travel agency.
WHAT SHOULD I TAKE WHEN I CHECK IN AT THE RESORT?
Your valid identification, the confirmation number, and a credit card. We recommend having the documents ready, whether printed or digital on your phone.
ARE ROYAL HOLIDAY’S RESORTS ALL-INCLUSIVE?
Not all of them. Some resorts are all-inclusive, but others only include accommodation (European Plan).
CAN I ASK FOR AN EXTRA BED, A CRIB, OR SPECIAL AMENITIES?
Yes. Most resorts let you request additional amenities, such as baby cribs, extra beds, or special arrangements for celebrations. We recommend asking with enough time when you confirm your reservation with your Holiday Advisor.
ARE THERE AGE RESTRICTIONS?
Most properties are fit for all ages. However, always check the specific property’s policies before booking, especially if you’re traveling with kids.
HOW CAN I MAXIMIZE MY CREDITS AND INCREASE THEIR VALUE ON EVERY TRIP?
Some key strategies are: traveling during low season (credits yield better), booking in advance for more options, saving unused points the following year if your plan allows, and exploring exchange destinations that offer great value for fewer credits.
CAN I USE MY MEMBERSHIP FOR BUSINESS TRIPS OR SOMETHING OTHER THAN VACATION?
Absolutely. If you’re a frequent business traveler, you can use your credits to stay at places like Mexico City, New York, Miami, or Madrid.
ARE THERE PROMOTIONS OR SPECIAL DESTINATIONS FOR MEMBERS DURING THE YEAR?
Yes. Royal Holiday offers special limited-time credit discounts on destinations. Staying up to date with official emails, the app, and checking the promotions website and social media can help make the most out of these opportunities.
CAN I GIFT A TRIP TO SOMEONE WHO’S NOT A MEMBER?
Yes. Depending on your membership, you can reserve something for a family member or friend. Gifting experiences is an excellent choice for special occasions like weddings, anniversaries, or graduations.
DO I NEED A VISA TO TRAVEL TO INTERNATIONAL DESTINATIONS WITH ROYAL HOLIDAY?
Royal Holiday helps with accommodation, but visa requirements and travel documentation are the member’s responsibility. Check the immigration requirements of the country you’re visiting according to your nationality. We recommend looking at this link.
SHOULD I GET TRAVEL INSURANCE?
Yes, definitely. Having travel insurance with our partner Terrawind can protect you against medical emergencies, luggage misplacement, or other unforeseen events. Travel insurance complements all the membership benefits at a low daily price. Learn more with your Holiday Advisor.